EVALUATE, RESEARCH, MEASURE BEFORE ORDERING

Our fine quality Custom cushions are manufactured to your specifications including: size, thickness, and fabric choice. Our cushions are made to provide years of comfort and we guarantee them with our 3 year warranty.

Cushion thickness is determined by the design of the furniture. Comfort Cushions are 3.5" to 6" thick and used for all types of cast aluminum, wrought iron and outdoor wicker furniture designed for thicker cushions. Resin furniture and many wood dining collections are best with a slimmer comfort cushion (2.5" thick) and the thin pads (1.5" ) are designed to be put over slings and straps to add additional comfort, color and durability.

HOW TO MEASURE CUSHIONS

A. . If you have cushions that fit your furniture properly, then you can measure the cushion using the following steps:

  1. Lay the cushions flat on the floor.
  2. Measure the overall length with a tape measure and record the measurement.
  3. Many cushions are one piece with the seat and back hinged together. In order for us to make the seat the right dept and the back the right height, we need these measures. Make sure you know which part of the cushion is the seat and the back.
  4. Hinged Cushions:

    1. Find the seat depth by measuring from the front of the cushion to the hinge. Record seat depth.
    2. Measure the back starting from the top of the back to the hinge point. Record seat height.
    3. Measure the width of the cushion at the widest point.
    4. Measure thickness. Please note that older cushions made with fiber filler will have flattened over time and use. Most chairs and chaises that require cushions have approximately a 4" thickness for proper comfort.
    5. Double check your measurements as custom cushions made to order cannot be returned.
    6. If you have questions, send us a email or fax. If you have unique cushions with a lot of size variation in the width, and or insets, you will need to provide us with a cushion or a pattern to obtain a price.

    2 Piece Cushion:

    1. Find the seat depth by measuring from the front of the cushion.
    2. Measure the thickness. Please be aware your cushion could have flattened and not be as thick as was when new; therefore you may need to add to the thickness. Most older cushions had the same thickness in the back cushion as the seat. If there is significant difference in thickness, please contact us before ordering.
    3. Measure the width of the cushion at the widest point.
    4. Measure the height starting from the top of the back.

B.If you do not have the original cushions, then you will need to measure the frame.

  1. Measure from the front rail (bar or tube) of the seat to the back of the seat. Most cushions will extend a little over the front rail, therefore add approximately 1 inch to the measurement. Record the measure as seat depth.
  2. Measure from the top of the back to where the seat begins. Often there is not a defined location of where the back ends and the seat begins because the frame has a curve in the frame. If that is the case, measure to the middle of the curve. Add approximately 1.5" to this measurement as most cushions extend above the top rail. This is especially important if the seat supports are made of vinyl strap that stretch. Record the measurement as back height. If you are measuring for wood furniture, you may not want the cushion to extend beyond the frame.
  3. Measure between the arms to obtain seat width. Record measurement.
  4. For thickness, most chairs that require cushions have approximately 4" thickness. If you can seat comfortably in a chair without cushions, then a 4" cushion will be too thick. Another determination is that if the cushion is supported by vinyl straps that are over 1 inch apart, then it is a good possibility that you need the thicker cushion.
  5. Double check your measurements as cushions are made to your specifications and are not returnable.
  6. IMPORTANT when measuring a 2 piece cushion: Most back cushions rest on the seat cushion, therefore you MUST make an allowance for the thickness of the seat
  7. If you have questions, send us a fax or email. We have been making cushions for over 20 years.

 

FABRICS

We specialize in 100% solution dyed acrylics because of the comfort and durability. That is why we can guarantee our cushions for three years. Furthermore, we have one of the largest selections available. For more information we suggest visiting sunbrella.com .

 

CUSHION CARE AND CLEANING

Hose fabrics off on a monthly basis with clear water. This practice will help prevent dirt from becoming deeply embedded in the fabric and eliminate the need for more frequent vigorous cleanings. In most environments, a thorough cleaning will be needed every two to three years.

  • Brush off loose dirt
  • Hose down
  • Prepare a cleaning mixture of water and mild, natural soap (no detergents)
  • Use a soft bristle brush to clean
  • Allow soap to soak in
  • Rinse thoroughly
  • Air dry

If stubborn stains persist, you can use a diluted chlorine bleach/soap mixture for spot cleaning. stains or refer to the stain chart below:

  • Prepare a special cleaning mixture: (Four ounces (half cup) of chlorine bleach, Two ounces (one-fourth cup) of mild soap, One gallon of water)
  • Clean with soft bristle brush
  • Rinse thoroughly
  • Air dry
  • Repeat if necessary

When cleaning Sunbrella¨ fabrics, it is important to observe the following:

  • Always use a mild soap.
  • Water should be cold to lukewarm- not more than 100 degrees.
  • Air dry only.
  • Never apply heat to Sunbrella¨ fabrics.

If an umbrella or boat cover is suitable in size for a washing machine, these steps should be followed:

  • Use a mild soap and some clorox.
  • Let soak for approximately 20" and then wash
  • Wash and rinse in cold water.
  • Air dry only - Never put Sunbrella¨ fabrics in your dryer.

After a thorough cleaning, Sunbrella¨ fabrics should be treated to re-establish water repellency. Sunbrella¨ fabrics are treated with fluorocarbon-based water repellency chemicals during manufacturing, and it is recommended that a fluorocarbon product be used for retreatment.


Warranty Information For Sunbrella¨ Casual Furniture & Umbrella Fabric

This warranty is valid only if a sample of the fabric and a copy of the bill for the item purchased is submitted.

What is Covered?
This warranty covers the fabric becoming unserviceable because of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals.

How Long is the Coverage Period?
The warranty coverage runs from 3 years from the date of original purchase.

How Does State Law Apply?
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

SEE ALSO POLICIES

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